Blink desk light for priority support emails to triage
Blink desk light for priority support emails to triage
When priority inbound emails land in your shared inbox, your support reps can miss urgent requests and slow responses. You get an immediate desk light alert so triage happens within minutes.
Overview
If priority support emails blend into general traffic, urgent requests get missed and SLAs slip. This workflow turns qualifying inbound messages into an immediate desk indicator so coordinators can triage and respond within minutes.