Billing agents get instant subscription and card summaries in-channel

Billing agents ask 'cbinfo' in channels and miss subscription details, causing collection delays. It posts subscription and card status into channel so agents assess dues and act before renewals slip.

Overview

Billing agents risk delayed collections and missed renewals when subscription context is buried in conversations. This workflow surfaces subscription and card status directly in the channel, removing manual lookups so agents can assess dues and take action before renewals slip.

Notable Features

Fetch subscription details on mention
Format billing summary for clarity
Post private channel summary for agents