Aviation engineering: send onboarding email for Sub 25kg enrolments
Aviation engineering: send onboarding email for Sub 25kg enrolments
Support agents at aviation schools miss sending enrolment packs after paid Sub 25kg orders, creating confused students. Send welcome emails with attachments on purchase so students get clear next steps.
Overview
Missed student onboarding creates extra tickets and confused learners for aviation schools. This flow turns every qualified Sub 25kg purchase into an immediate enrollment and welcome message, ensuring new students receive clear next steps and support queues shrink. It frees support agents to handle exceptions while routine handoffs happen reliably.
Notable Features
- Send welcome email on purchase
- Attach student handbook and resources
- Create follow-up task for support