Automatically add canceled subs to re-engagement list
Automatically add canceled subs to re-engagement list
Canceled subscriptions create course access gaps and missed upsells. You recover lapsed learners by adding them to a re-engagement list within 24 hours.
Overview
When learners cancel, you need fast, coordinated re-engagement to recover revenue and keep certification pipelines healthy. This flow moves canceled customers into a re-engagement audience so your program coordinators can launch targeted win-back campaigns within 24 hours.