Attach procedure and form to new issue tickets

You get tickets missing procedures or intake fields, slowing triage and causing rework. It adds a procedure template and intake form so teams can triage with full context same day.

Overview

Incoming issue tickets that lack standard procedures create wasted time and inconsistent repairs. This flow attaches the correct procedure template and intake form to matching tickets, giving facility managers and coordinators the context to triage and assign work same day.