Attach PNG email attachments to matching case records now

You get PNG email attachments that aren't linked to case records, leaving reps without file context. Files are attached to the matching case so reps have context before the next outreach.

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Overview

Inbound PNG attachments often land unlinked, forcing reps to hunt for context and delaying follow-up. This flow extracts the case reference and attaches the image to the matching case so account managers have file context within minutes and can act before the next outreach.