Assign triage tags and status to incoming tickets

Your support queue has untriaged tickets that delay assignment and hide booking versus admin requests. Automatically classify tickets so agents get routed, prioritized work same day.

Overview

Untriaged messages clog queues and slow agent response for bookings or admin requests; this flow classifies messages and applies routing tags so agents see prioritized, contextual tickets. That means tickets arrive routed and ready for same-day handling, reducing handoff delays.