Assign external community role to new members on signup
Assign external community role to new members on signup
Your community signups mix employees and external users, creating role confusion and extra moderation. External members get the correct role on signup so moderators can triage within minutes.
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Overview
When internal and external signups arrive together, moderation queues get noisy and onboarding slows. This flow labels external members and routes them for moderator triage, reducing noise and enabling moderators to onboard external users within minutes.