Archive unattended workflow runs after 3 staged follow-ups
Archive unattended workflow runs after 3 staged follow-ups
Your call workflow runs stay active when there are no attendees, cluttering dashboards and delaying triage. You keep an accurate active run list and cut manual housekeeping within 30 days.
Overview
Stale or unattended workflow runs bloat dashboards and waste support time. This flow applies staged follow-ups and archives inactive runs so Customer Success Managers see only active customers and manual housekeeping drops within 30 days.