Archive closed ticket emails and remove from inbox

Your ticket emails remain in inbox after tickets close, creating noisy threads and extra cleanup for support agents. This archives and labels them so inboxes stay tidy same day.

Archive closed ticket emails and remove from inbox

Overview

Closed tickets often leave related emails cluttering agent inboxes and hiding resolved context. This flow automatically finds the thread, applies an archive label, and removes it from the inbox so agents avoid manual cleanup and inboxes stay tidy same day.

Archive closed ticket emails and remove from inbox