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Apply incoming test results to adjuster roster records

Apply incoming test results to adjuster roster records

Your portal test results arrive as raw payloads and don't update adjuster certification and score fields. Keep roster data current and enable correct assignments same day.

Apply incoming test results to adjuster roster records

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Overview

When portal test results land as raw payloads, roster fields and case assignments can go stale and create operational friction. This workflow parses incoming results and updates adjuster records automatically so operations staff see verified scores within minutes and unmatched cases surface to admins same day.

Apply incoming test results to adjuster roster records