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Alert support agents when role-access forms are submitted

Support agents miss Project Spy and Super User form submissions, causing access delays and blocked work. This notifies the support inbox on each submission so agents triage access faster.

Alert support agents when role-access forms are submitted

Overview

Support agents miss role-access submissions and provisioning grinds to a halt. This workflow ensures every Project Spy or Super User form lands in the support inbox, transforming intake so agents triage access requests faster and prevent provisioning backlogs.

Notable Features

  • Send support email notifications
  • Filter for Project Spy and Super User
  • Attach submission details for triage

Alert support agents when role-access forms are submitted