Alert restaurant owners instantly when new reviews post
Alert restaurant owners instantly when new reviews post
Restaurant owners miss negative reviews buried in inboxes, letting complaints damage reputation and bookings. Instant alerts notify owners and support so responses arrive quickly, avoiding unanswered reviews.
Overview
Unanswered reviews let complaints fester and damage restaurant reputation. This workflow pushes review alerts to owners and support and creates tickets for flagged feedback, turning reactive triage into proactive recovery and minimizing missed follow-ups.
Notable Features
- Send review alerts to owner and staff
- Create support tickets for negative reviews
- Flag urgent reviews for follow up