Alert on-call operations and facilities about door ajar incidents
Alert on-call operations and facilities about door ajar incidents
On-call operations and facilities staff miss door ajar emails, causing unattended security incidents. Automated alerts create incidents and notify responders so incidents are acknowledged and tracked.
Overview
Unattended door ajar alerts create real facility risk and unclear incident state. This workflow turns each alert into a tracked incident and notifies on-call responders, so incidents are acknowledged and status is recorded and visible.
Notable Features
- Convert alert emails into incidents
- Notify on-call responders immediately
- Log and update incident status