Alert on-call engineers to Flexible InterConnect failures with reminders

On-call engineers miss Flexible InterConnect failure alerts, causing delayed triage. It posts region-tagged incident details and a brief follow-up reminder so engineers triage and document actions quickly.

Overview

Missed region-specific FIC alerts delay triage and risk missed escalations. This workflow ensures incident details and a follow-up reminder land with on-call engineers and the on-call system, creating a clear audit trail and reducing missed escalations.

Notable Features

Post region-tagged incident alerts
Send brief follow-up reminders
Log incidents to central tracker