Alert marketing ops about cancelled courses and remove promos
Alert marketing ops about cancelled courses and remove promos
Marketing ops miss cancelled CNF updates, leaving listings and promos showing unavailable courses and confusing customers. Instant alerts notify web staff to update listings.
Overview
Missed cancelled-course flags let outdated promos run and confuse customers, putting enrollment and brand trust at risk. This workflow routes cancelled CNF updates straight to web and marketing staff so listings are corrected and promos removed, reducing customer confusion and missed follow-ups.
Notable Features
- Notify web and marketing staff
- Include course details and links
- Flag cancelled CNF records for review