Alert infrastructure engineers for critical web cluster incidents

Infrastructure engineers miss hosting incident alerts, causing outages and missed escalations. It sends only critical cluster incidents (excluding maintenance) to on-call channels so engineers can prioritize response.

Overview

Missed hosting alerts lead to prolonged outages and avoidable escalations for infrastructure teams. This workflow delivers only high-priority cluster incidents (excluding scheduled maintenance) into on-call channels with context and runbooks, so engineers can prioritize response and prevent missed escalations; teams report clearer incident ownership and fewer missed follow-ups.

Notable Features

Send priority alerts to on-call
Filter out scheduled maintenance incidents
Attach incident details and runbook links