Alert engineers and on-call for production inline failures

Engineering on-call miss production inline errors, causing undetected incidents and failed customer messages. Immediate alerts to the engineering channel ensure on-call triage happens quickly.

Overview

Undetected inline delivery failures can escalate into customer-impacting incidents if on-call never sees them. This workflow routes production inline failures into the engineering alert channel and on-call pager so engineers triage before escalation — response times drop dramatically and incident scope is reduced.

Notable Features

Filter only production inline failures
Post failures to engineering channel
Create incident if unacknowledged