Alert dispatch team to reschedule canceled initial services
Alert dispatch team to reschedule canceled initial services
Canceled initial service bookings leave dispatch without customer or appointment details, blocking prompt rebooking. It sends immediate reschedule alerts so coordinators can recover visits same day.
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Overview
When initial visits are canceled, dispatch often lacks the context needed to recover bookings. This workflow turns cancellation events into immediate channel and DM alerts so scheduling coordinators can contact customers and rebook visits within the same day, preserving capacity and revenue.