Alert dispatch coordinators to inbound technician bookings instantly

Dispatch coordinators miss booking texts to one number, causing late tech dispatches. Send inbound booking texts with caller and message to the field ops channel so dispatch can act faster.

Overview

Missed or delayed booking texts create costly dispatch gaps for operations. This workflow routes every inbound booking text from your company number into the field ops channel with full caller and message context, eliminating manual forwarding and ensuring dispatch acts on requests quickly. The result: fewer missed assignments and faster handoffs across the field.

Notable Features

Post booking texts to channel
Add caller and message context
Filter only inbound company number