Alert contracts & finance to urgent SMS authentications
Alert contracts & finance to urgent SMS authentications
Operations coordinators miss SMS auth prompts, causing stalled contract approvals. Forward SMS into the contracts channel so contracts and finance triage authentication with full message context.
Overview
Missed SMS authentication prompts stall contract approvals and delay billing. This workflow routes every authentication SMS into the contracts channel with full context so contracts and finance can triage and confirm authorizations immediately. Teams report faster handoffs and fewer missed auth prompts after centralizing these alerts.
Notable Features
- Forward SMS to contracts channel
- Include full message context
- Flag urgent authentication messages