Alert business owners to low onboarding scores quickly

Business owners miss low onboarding-survey scores, risking early churn when unhappy customers go uncontacted. Alerts send every sub-8 score to support so agents can engage quickly and prevent churn.

Overview

Unaddressed low onboarding scores create early churn risk and hidden support workload. This workflow routes every sub-8 survey into your helpdesk and notifies agents so they can engage promptly, preventing escalation and protecting customer relationships.

Notable Features

Route sub-8 responses to support
Notify assigned agent via email
Attach survey details to ticket