Alert branch managers and support agents to reviews
Alert branch managers and support agents to reviews
Support agents and branch managers miss review emails in busy inboxes, leaving feedback unanswered and risking reputation. This workflow posts branch reviews to your channel so managers triage faster.
Overview
Branch managers risk public complaints when review emails go unseen. This workflow posts location reviews to the right team channel so managers and support agents triage and reply, reducing missed responses and protecting local reputation.
Notable Features
- Notify managers when reviews arrive
- Filter reviews by branch location
- Create searchable review thread