Alert billing when a customer has overlapping subscriptions
Alert billing when a customer has overlapping subscriptions
Your students' active subscriptions can overlap, causing duplicate charges and access confusion. It alerts billing and operations so issues are fixed before the next billing run.
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Overview
Duplicate subscriptions create refund work and student confusion — this flags overlaps and sends readable period details directly to billing and ops. That visibility lets your team reconcile accounts and stop double charges within hours, typically before the next billing run.