Add VIP label and priority to VIP issues

Your VIP issue reports sometimes arrive without a VIP label or priority, causing engineers and support to miss urgent tickets. It flags and prioritizes VIP issues so teams can respond within minutes.

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Overview

Unlabeled VIP tickets create triage gaps and expose you to SLA risk; this flow flags and prioritizes those issues automatically so engineers and support can act immediately. You’ll see fewer untriaged VIP items and faster handoffs within minutes.