Add unfulfilled paid orders to issues tracking sheet
Add unfulfilled paid orders to issues tracking sheet
Your paid online orders that remain unfulfilled cause shipping delays and increase customer inquiries and refunds. Capture and surface those orders for fulfillment coordinators to act on within 36 hrs.
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Overview
When paid orders sit unfulfilled they generate support tickets and unhappy customers; this flow captures those orders into a single tracker. It gives fulfillment coordinators and support a prioritized queue to act on within 36 hours, reducing SLA exposure and shipment delays.