Add training license tag to support user profiles

Your LMS enrollments aren't reflected in support profiles, so agents lack licensing context during learner support. Tag users so agents can verify licenses and close cases faster.

Overview

When learners are enrolled in licensing courses, support often lacks the context needed to verify eligibility, slowing case resolution. This flow surfaces license status in user profiles within minutes, enabling agents and program coordinators to verify credentials and close related cases the same day.