Add ticket reaction to qualifying channel alerts for triage

Your channel alerts can go unmarked, leaving support without a clear triage queue and slowing ticket intake. That gives support staff a visible triage queue so they can act within seconds.

Overview

When flagged messages blend into channel noise, your support queue loses visibility and intake slows; this flow auto-applies a 'ticket' marker so triage is visible instantly. That reduces handoff friction and ensures issues are flagged and ready for ticket creation within seconds.