Add task comments to linked ticket notes for history
Add task comments to linked ticket notes for history
Your task comments sit in project tasks instead of tickets, leaving agents without conversation context. Capture comments on the linked ticket so agents have full context before outreach.
Overview
When important task comments stay locked in project tasks, agents lose context and follow-ups get delayed. This flow copies those comments into the ticket timeline so agents see the conversation history and can act with full context within minutes.