Add survey responders to renewal nurture flow for follow-up

Your post-survey responses arrive untracked, leaving retention coordinators without contact context for renewals. It adds respondents to the renewal nurture and surfaces contacts for same-day outreach.

Overview

When post-renewal surveys hit your endpoint, respondents can slip out of nurture and retention opportunities are lost. This flow captures each respondent, enriches their contact record, and enrolls them into the renewal sequence so campaign managers can act within the hour.