Add starred feed items to support knowledge sheet

Your starred feed items often sit unread, leaving agents without context for support cases. The workflow captures each article to your knowledge sheet and alerts agents for review the same day.

Workflow preview:

Zap details:

Overview

Support agents miss external context when starred articles remain untracked, which slows resolution and repeats effort. This flow captures starred feed items into a shared knowledge sheet and pings the team, so agents get review-ready context the same day.