Add SMS subscribed tag when customers opt in
Add SMS subscribed tag when customers opt in
Your customer records lack SMS consent tags after preference updates, risking misrouted outreach. Your teams see opt-ins immediately and avoid incorrect outreach the same day.
Overview
Opt-in signals must be visible to your reps the moment customers change preferences to avoid misrouted outreach and compliance gaps. This flow tags consent immediately so support and messaging teams can act on opt-ins the same day and prevent incorrect outreach.