Add SMS stop/start tag to matched contact record
Add SMS stop/start tag to matched contact record
Your contacts lose status when supporters text STOP or START, causing campaigns to misclassify outreach. Tag matching contacts automatically so you keep campaigns aligned and follow up within minutes.
Overview
Inbound STOP/START replies can leave campaign lists out of sync and cause incorrect outreach. This flow finds the matching contact and applies a standardized tag so campaign managers have accurate lists and follow-up happens within minutes.