Add SMS replies to reactivation list and queue callbacks

Your SMS lead replies go untracked, leaving reactivation lists stale and coordinators lacking call context. Capture replies to update contacts and queue callbacks for same-day outreach.

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Overview

Inbound SMS replies are a high-intent signal that often goes untracked and cold. This flow captures those replies, qualifies them with a short AI evaluation, and pushes qualified contacts into your reactivation campaign so campaign managers get queued callbacks within minutes for same-day outreach.