Add scheduled meeting note to service ticket record

Your scheduled meetings arrive without ticket context, leaving agents unprepared for support appointments. Add meeting notes and a due date to the ticket so agents have context before the appointment.

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Overview

When a customer schedules a support session, agents need the ticket to contain meeting context so they can prepare. This captures the booking as a ticket note and updates the ticket due date, ensuring technicians are ready ahead of the appointment and reducing SLA risk.