Add scan attachments and link to repair ticket record

Incoming scan PDFs attached to support emails leave repair tickets missing diagnostics and photos. Attach files and add a ticket note so coordinators and techs get repair context before dispatch.

Overview

Missing scan notes slow repair triage and create rework; this flow attaches email scan PDFs to the matching repair ticket and posts a shareable note so staff see diagnostics in context. Service coordinators and technicians get full evidence within minutes, reducing unnecessary callbacks before dispatch.