Add Saturday solved tag to closed support tickets
Add Saturday solved tag to closed support tickets
Your weekend-solved tickets lack a clear weekend flag, making it hard for incident coordinators to find Saturday closures. You get weekend tags for faster review ahead of Monday triage.
Overview
Weekend-resolved incidents often disappear into queues and miss Monday follow-up; this flow tags Saturday closures so incident coordinators can immediately surface weekend work. That means faster visibility and ready next-step actions for review before Monday triage.