Add retention tag when member cancellation status updates
Add retention tag when member cancellation status updates
Your cancellation requests table leaves members untagged when status changes, delaying retention outreach. Tags are applied automatically so your retention team can start outreach the same day.
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Overview
Untagged cancellation records break timing for retention campaigns and let recovery windows close. This flow automatically tags members when cancellation status changes, so your retention managers can launch targeted outreach within minutes and recover opportunities the same day.