Add reminder tag for OK replies from contacts
Add reminder tag for OK replies from contacts
Your incoming chat replies aren’t tracked for confirmations, so confirmed contacts can slip past scheduled reminder queues. This tags OK replies so coordinators can trigger reminders same day.
Overview
When quick confirmations land in chat, your coordinators need those replies visible so they can act. Tagging OK replies makes confirmations explicit, so teams can run follow-ups the same day and avoid missed outreach windows.