Add project comments to case notes and feed

Your onboarding project comments don't reach CRM cases, leaving account teams without recent customer context. You get consolidated case notes and feed entries so teams can act faster, same day.

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Overview

When onboarding comments don't surface in your CRM cases, account managers and support agents lack the context to act. This flow captures project messages, attaches cleaned notes and feed posts to the corresponding case, and updates case activity so teams have the context they need same day.