Add post service callback tag to ready jobs hourly
Add post service callback tag to ready jobs hourly
Your jobs marked ready for a post-service callback often remain untagged and are overlooked. Tags are added so dispatch and operations staff can prioritize callbacks and complete them same day.
Overview
When callback-ready jobs lack a visible tag, dispatch misses follow-ups and customer experience suffers. This flow tags eligible jobs during each hourly check so dispatchers see priority callbacks and teams can close them the same day.