Add paused or cancelled subscriptions to churn flow

Your subscription cancellation and pause webhooks often leave contacts unflagged for retention outreach. They are enrolled into a churn track and the sheet record is updated same day.

Workflow preview:

Zap details:

Overview

When subscription cancellations or pauses arrive untracked, your retention team can miss fast outreach windows and lose recovery opportunities. This flow flags the subscription, updates the history sheet, and enrolls the contact into a churn sequence so campaign managers can act within minutes and review churn data same day.