Add parsed call notes to the client record
Add parsed call notes to the client record
Inbound webhook call payloads arrive as raw JSON with phone and notes missing, so client records lack context. Adding parsed call type, summary, and end reason gives reps context within minutes.
Overview
Raw call payloads often arrive without readable context, leaving your reps unprepared and client outreach delayed. This flow parses those payloads and appends structured notes to the client record so reps get actionable context within minutes for faster follow-up.