Add outbound SMS recipients to marketing contact records
Add outbound SMS recipients to marketing contact records
Your outbound SMS messages often lack contact records, leaving booking context missing for front‑desk staff. Add messages to contacts to enable same-day outreach and clear intake records.
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Overview
Outbound SMS that don't land in your contacts create blind spots for booking and follow-up. This flow captures each sent message into your contact list so receptionists and managers can act immediately, preserving booking context and enabling same-day outreach.