Add or update payment plan records from channel messages
Add or update payment plan records from channel messages
Payment-plan activations posted in support chat leave no structured tenant schedule. It captures activation details into a central sheet so support staff can act and reference them same day.
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Overview
When payment-plan activations are buried in chat, support lacks a reliable schedule and billing follow-ups slip. This workflow extracts activation details and creates or updates centralized schedule rows so agents have actionable records within minutes.