Add or update certified contact after course completion
Add or update certified contact after course completion
Your certification completions arrive without CRM context, leaving alumni untagged and outreach delayed. It keeps learner contact records current so campaign managers can run outreach same day.
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Overview
If certified completions don't flow into your CRM, alumni outreach windows close and campaign managers lose momentum. This flow captures certified learners and updates their contact records so your teams can launch targeted outreach the same day.