Add or update booked intro clients in your helpdesk
Add or update booked intro clients in your helpdesk
Your intro bookings often lack a matching support profile, leaving agents without adviser context or contact info. This creates accurate support records and adviser assignments before first outreach.
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Overview
Bookings for intro sessions should immediately translate into accurate support profiles so your agents start conversations with adviser context. This flow eliminates manual lookups and delivers updated user records within minutes, improving first‑contact quality before onboarding.