Add onboarding tag to new helpdesk user records

You add new support users without a consistent onboarding tag, leaving engineers unsure which accounts need setup. Tagged users appear in your support queue so onboarding tasks happen same day.

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Overview

Untagged new helpdesk users create manual triage and slow onboarding handoffs; that wastes engineering time and delays customer readiness. This flow applies an onboarding tag and pings your support channel so account owners see new users and start outreach same day.