Add NPS response to sheet and alert squads
Add NPS response to sheet and alert squads
Your NPS responses sit unprocessed, leaving reps unaware of detractors and lost advocacy opportunities. Capture each response to a central sheet and notify owners for triage within hours.
Overview
Untriaged NPS responses create blindspots that cost renewals and advocacy. This flow captures every updated survey, writes it to a shared sheet, and routes alerts so sales ops and account owners can act within hours. You get a single record of truth plus immediate alerts so outreach happens the same day.