Add new manual leads to support tracking sheet

Your manual CRM leads miss contact context, causing handoffs to be delayed. They get recorded to a central sheet so support reps can follow up the same day.

Workflow preview:

Zap details:

Overview

Manually created leads often lack searchable context and cause support handoffs to slip. This flow captures those leads into a single tracking sheet with normalized contact and date fields so reps can pick up cases the same day.